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What is ISO 9001?

ISO 9001 is the world’s most recognized quality management standard and is used in over one million organizations globally. Essentially, it provides a management framework to improve business practices and helps you to provide services and products that meet your customers’ expectations.

The standard is based on a number of quality management principles and prescribes systematic control of the processes that your business uses. Designed and intended to apply to virtually any manufacturing process or service, ISO 9001 can help your organization to become more efficient and perform better through improved customer satisfaction, staff motivation and continual improvement.

When implementing an ISO 9001 management standard many organizations seek certification by a SANAS accredited certification body. ISO 9001 helps organizations to qualify for a tender or to achieve preferred supplier status – attracting new customers, particularly from larger companies and relies on providing assurance that you can demonstrate compliance with proven international business practices and appropriate standards. Many businesses choose to trade with companies who comply with recognised standards ahead of those who don’t.